Terms of Service
Last Updated: November 14, 2025
This document outlines the terms and conditions for using Digitora's services. By using our platform, you agree to these terms. Please read them carefully.
1. Introduction
Welcome to Digitora, a digital marketplace platform that connects creators and buyers of digital products. These Terms of Service ("Terms") govern your access to and use of the Digitora website, services, and applications (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. Definitions
- "Digitora", "we", "us", or "our" refers to Digitora, the company operating this platform.
- "User", "you", or "your" refers to any individual or entity that accesses or uses our Services.
- "Seller" refers to a User who has been approved to sell digital products on our platform.
- "Buyer" refers to a User who purchases digital products from our platform.
- "Digital Products" refers to intangible goods such as eBooks, templates, software, and other digital content sold on our platform.
3. Account Registration
To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update this information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms.
4. Seller Accounts
To become a Seller on Digitora, you must submit an application that will be reviewed by our team. We reserve the right to approve or reject any application at our sole discretion.
As a Seller, you are responsible for:
- Creating and maintaining accurate listings for your Digital Products
- Setting appropriate prices for your Digital Products
- Ensuring that your Digital Products do not infringe on any third-party intellectual property rights
- Providing customer support to Buyers who purchase your Digital Products
- Complying with all applicable laws and regulations
5. Platform Fees
Digitora charges a 5% platform fee on all sales made through our platform, in addition to any payment processing fees. These fees may be subject to change, and any changes will be communicated to Sellers in advance.
Payments to Sellers are made on the 15th of each month for the previous month's sales, provided that the minimum payout threshold of 100,000 IDR has been reached.
6. Digital Products
All Digital Products sold on Digitora must:
- Be original works created by the Seller or works for which the Seller has obtained all necessary rights and permissions
- Not infringe on any third-party intellectual property rights
- Not contain malicious code, viruses, or other harmful components
- Not violate any applicable laws or regulations
- Be accurately described in the product listing
We reserve the right to remove any Digital Product from our platform at any time if we determine, in our sole discretion, that it violates these Terms or is otherwise inappropriate for our platform.
7. Purchases and Refunds
All purchases made through Digitora are final and non-refundable. By making a purchase, you acknowledge that you have read and understood the product description and that the Digital Product meets your needs.
In exceptional circumstances, we may, at our sole discretion, issue a refund if a Digital Product is found to be materially different from its description or if it contains technical issues that prevent its use.
8. Intellectual Property
Sellers retain ownership of the intellectual property rights in their Digital Products. By selling a Digital Product on Digitora, Sellers grant Buyers a non-exclusive, worldwide, perpetual license to use the Digital Product for personal or commercial purposes, as specified in the product listing.
The Digitora name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Digitora or its affiliates. You may not use these marks without our prior written permission.
9. Prohibited Activities
You agree not to:
- Use our Services for any illegal purpose or in violation of any applicable laws or regulations
- Infringe on the intellectual property rights of others
- Attempt to gain unauthorized access to any part of our Services or any systems or networks connected to our Services
- Use our Services to transmit any viruses, malware, or other malicious code
- Interfere with or disrupt the integrity or performance of our Services
- Collect or store personal data about other users without their consent
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
10. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.
12. Limitation of Liability
In no event shall Digitora, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use our Services
- Any conduct or content of any third party on our Services
- Any content obtained from our Services
- Unauthorized access, use, or alteration of your transmissions or content
13. Indemnification
You agree to indemnify, defend, and hold harmless Digitora, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Indonesia.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our Services.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@digitora.id
Questions about our Terms?
If you have any questions about these Terms of Service, please contact our support team at support@digitora.id.